Refund Policy for BeberTea.com

At BeberTea.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 7-day refund policy to ensure your peace of mind. Please review the following terms and conditions for our refund policy:

1. Eligibility:

  • To be eligible for a refund, you must initiate the refund process within 7 days from the date of delivery.
  • The item must be unused, in its original condition, and in the original packaging.

2. Refund Process:

  • To initiate a refund, please contact our customer support team at Beberteafeedback@gmail.com within the 7-day period.
  • Provide your order number, reason for the refund request, and any relevant details.
  • Our customer support team will guide you through the return process and provide you with a return authorization if your request is approved.

3. Return Shipping:

  • You will be responsible for the return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped, damaged or defective product).
  • We recommend using a trackable shipping method to ensure that your return is received by us.

4. Inspection and Approval:

  • Once we receive your returned item, our team will inspect it to ensure that it meets the eligibility criteria for a refund.
  • If your return is approved, we will process the refund to your original method of payment within 7 business days.

5. Exclusions:

  • Certain items may not be eligible for a refund, including but not limited to perishable goods (e.g., tea leaves), personalized items, and items marked as final sale.
  • Refunds will not be issued for items that have been damaged or altered after delivery.

6. Communication:

  • We will keep you informed throughout the refund process via email or phone.
  • If we encounter any issues or delays with your refund, we will notify you and work to resolve them promptly.

7. Contact Us:

  • If you have any questions or concerns about our refund policy, please contact our customer support team at Beberteafeedback@gmail.com.

By making a purchase on BeberTea.com, you agree to abide by the terms of our 7-day refund policy. This policy is effective from the date of delivery and applies to all purchases made on our website.

Thank you for choosing BeberTea.com. We appreciate your business and strive to provide you with the best shopping experience possible.